FREQUENTLY ASKED QUESTIONS
how are your prints made? all manzart prints are printed to the highest industry quality by a fine art printer using fully archival epson inkjet pigments on hahnemuhle (cotton rag) paper. how do i care for my print? avoid touching the surface of your print. we recommend that you frame your print as soon as possible. what is an edition? an edition is a limited run of a specific piece of artwork. for example, an edition of 15 means that only 15 prints of that work will be printed. do you ship internationally? yes we do. we offer fully insured door to door shipping worldwide. how is my order shipped? all prints are shipped inside a special fortified tube to protect against bending or damage. all framed and canvas art works are shipped in rebul packaging and is fully insured. how do i know my print is authentic? all prints are accompanied by a signed and numbered certificate of authenticity to maintain the integrity of your print. the authenticity certificate contains the artist’s signature, the edition number and the title of the work, as well as the manzart certification of authenticity. how much will i pay for shipping? shipping charges are shown during checkout phase- before you commit to order. is my package insured? all art works is fully insured whilst in transit. when will my art arrive? all unframed prints can take up to 2 weeks to arrive. all framed and canvas art works can take up to 3 weeks as the fumigation and crating and/or framing process takes longer. what about duties and taxes? all duties and taxes in the country of destination are sole responsibility of the purchaser. is my transaction secure? yes, all transactions takes place on a secure page and no cc details are stored. do you offer advice on how to purchase the right art for me? yes we do. we strive on finding the right art works for the right collectors. how do i track the progress of my artwork shipment? our courier company will be in direct contact with you and provide you with a full update as to when you can expect delivery. can i come see the artwork before i buy it? yes you can. manzart gallery is situated at 30 huguenot street | franschhoek | western cape what is manzart art gallery? manzart is an online an offline gallery dedicated to give clients the ultimate contemporary art experience who are the people behind the art gallery? people who choose manzart for art and mozart for music. how long has your art gallery been around? well established since 2006, and online since 2016 do you have a newsletter? yes we do, we send out a newsletter each month on updated exhibitions and latest art works and artists. do you sell gift vouchers? (wedding registery) yes we do. i want to send somebody a gift from your store - how does that work? when you check out, you'll see there is a special box for special notes or messages. if the gift is intended for someone other than the purchaser, just fill in the address in here and we'll send it to them directly. with a personalised card, if you like. how often do you add new artworks? we try to keep our artists busy. please visit our hot page for regular updates on new artist / art works.