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return and refunds policy - the provision of goods and services by manzart is
subject to availability. in cases of unavailability, manzart will refund the client in
full within 30 days. cancellation of orders by the client will attract a 3 %
administration fee in the unlike event that you are not satisfied with your
purchase you can notify us within 10 days at info@manzart.com.
you will be liable for the shipping costs to you and the return to us.
*this is not applicable to any unframed prints
once we received and checked the return item/s and confirmed all is in order.
we will process your refund within 14 days.
everything sold by manzart has been carefully checked for both quality
and authenticity. sometimes however items are damaged during delivery
or unacceptable in some other way and we will make every effort to rectify
that situation.
when you receive your goods please check them immediately. any damage
must be notified to manzart within 2 days of receipt of your order. in the
unlikely event of your goods being damaged,manzart will then arrange for
collection and a replacement will be located. if a replacement is not available
you have the option of choosing an alternative or a full refund.
goods returned which are not defective or faulty will not be subject to a
re-stocking charge. however, you must pay for all shipping costs. where
the order was framed to a moulding of your choice you will not receive
any credit for your framing costs.
please note: commissioned artworks
will not be refunded and cannot be returned.
commissioned pieces which have been specifically ordered or made for
you will not be accepted for refund. if such items are damaged in transit
any insurance claim proceeds received by manzart will be forwarded to
you or a replacement will be commissioned.
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return policy for purchases in our franschhoek gallery
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return and refunds policy - the provision of goods and services
by manzart is subject to availability. in cases of unavailability, manzart will
refund the client in full within 30 days.
everything sold by manzart has been carefully checked for both quality and
authenticity. sometimes however items are damaged during delivery or
unacceptable in some other way and we will make every effort to rectify
that situation.
when you receive your goods please check them immediately. any damage
must be notified to manzart within 2 days of receipt of your order. in the
unlikely event of your goods being damaged,manzart will then arrange for
collection and a replacement will be located. if a replacement is not available
you have the option of choosing an alternative or a full refund.
goods returned which are not defective or faulty will not be subject to a
re-stocking charge. however, you must pay for all shipping costs. where
the order was framed to a moulding of your choice you will not receive
any credit for your framing costs.
please note: commissioned artworks will not be refunded and
cannot be returned.
commissioned pieces which have been specifically ordered or made for
you will not be accepted for refund. if such items are damaged in transit
any insurance claim proceeds received by manzart will be forwarded to
you or a replacement will be commissioned.
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